Q1: Minimum order quantity?
A: Usually, our MOQ is 1 piece, but if
customized brand, we have quantity requirement in
different items. We welcome new customer
place a trial order to test the products quality
and the sales in their markets.
Q2: Delivery
Day?
A: It depends on order item
and quantity, usually our delivery day is 3 to
20days after received
deposit.
Q3: If the voltage
and plug of your product will come with my
standard?
A: We will
confirm voltage and plug with customer before
production, and we will produce machines as the
customer's
requests.
Q4: If
your company can custom product as my required and
put my logo on?
A:Yes, all of our product are designed and
customized as required including color, print,
pattern and
logo.
Q5:
If your company will send engineer to my country
for technical problems?
A: With many years manufacturing and exporting
experiences,we have gained rich experience for
malfunction of machines.We can put an end to these
malfunction.If there is any problem,our technicians
will give you a solution in details,insert related
instruction photos and videos,make you clearly! And
we will keep on communicate with our customers to
see how to do is the best for
customers.
Q6: Lifetime of your product?
A: It's according to the maintenance of product,
generally speaking it's about 3-5
years.
Q7: How about malfunction?
A: Our technician will make a professional solution
with picture or video for customer, which shows how
to operate step by step. If the spare part breaks
we will replace it for customer with kind of charge
or without
charge.
Q8: Different coins from different
countries can be acceptable to coin
selector?
A: Different coins from different countries can be
accepted by coin selector. Also we can install a
note recognize devise into the machine (as usually
comes with the coin
one).
Q9: How long will it takes to
deliver goods from china to my country?
A: As for the time different port is different.
Generally speaking it is about one month by sea,3-7
workdays by air.
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