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FAQ:

1) Do you offer product customization?

Yes, All of our products can be customized and personalized according to customer's requirements.

2) What shipping options do you offer?

Generally, we will recommend you deliver by sea, it is the cheapest delivery way as our furniture is so big. We can also deliver by express(DHL, UPS,FedEx),by air according to the quantities.

3) Do I have to pay shipping?

Yes, please kindly advise us your nearest local sea port, so that we can check the shipping cost for you.

4) What is the payment options?

We accept TT payment,credit card(Visa,Mastercard).

5) What if I have questions about your products?

Please contact with our sellers, they will serve you in 24h.

6) How about the terms?

EXW, FOB ,CIF, DDU are all acceptable.

7) Where is your nearest local sea port ?

Ningbo and Shanghai sea port.

8) What is the warranty for products?

2 years warranty for normal using.

9) How to clean the rattan furniture?

Clean with a soft bristle brush and a solution of a quarter-cup dish soap to two cups warm water.Rinse and dry in the sun.

You will be the designer for "Green",we're committed to keeping you happy! 

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