1. Q: Are you factory or trading company?
A: We have our own facotry so we can provide you the
best price.
2. Q: Can I get the samples for testing the quality
first?
A: Sample order is acceptable. Please contact me and
then get a best price for your trial order.
3. Q: Can I have OEM service?
A: Warmly welcome your OEM order, we have more than 10
years of OEM experience. MOQ is 1000pcs for customized
logo and packing
box. And the price is negotiable for large quantity.
4. Q: How does your factory do regarding quality
control?
A: For us, we also consider quality as most important
factor, and employ QC with 5 years of experience, and
very rigid to quality
control.
5. Q: What is the payment mothods?
A: We can accept T/T, Western Union and MoneyGram, for
small order we also can accept PayPal.
6. Q: What is the payment terms?
A: 30% deposit in advance and 70% balance before
shipment.
7. Q: What’s the delivery time? / How long do you need
to prepare?
A: For samples order is 2-3 working days and for bulk
order is 20-30 days(based on different quantities)
8. Q: How about the shipping?
A: You can select shipping options possibly, such as
DHL, UPS, FedEx, TNT ,EMS to enable our customers get
their goods rapidly at
door.
We also ship by economic method such as air cargo
and sea cargo, Direct line, Air Mail according to
clients' request.
3-7 days for international express, 5-7 days for air
cargo, 20-40 days by sea cargo.
9. Q: How long is the warranty?
A: We can provide one year warranty to guarantee for
you.