1. What is your Before-sales Service ?
1>.Offer bearing related consultation about
technology and application;
2>.Help customers about bearing choice,
clearance configuration, products'' life and
reliability analysis;
3>.Offer highly cost-effective and complete
solution program according to site conditions;
4>.Offer localized program on introduced
equipment to save running cost
5>.Design and develop non-standard bearing to
support customers'' technology innovation
2. What is your After-sales Service ?
1>.Offer training about bearing installation and
maintenance;
2>.Offer guidance about bearing installation,
adjustment and testing at site;
3>.Help customers with trouble diagnosis and
failure analysis;
4>.Visit customers regularly and feedback their
rational suggestions and requirements to company.
3.How about your company strength?
1>.FREE SAMPLES:
contact us by email or trade manager, we will send
the free samples according to your request.
2>. World Class Bearing:
We provide our customers with all type of
indigenous roller bearings with world class
quality.
3>.OEM or Non Stand Bearings:
Any requirement for Non standard roller bearings
is Easily Fulfilled by us due to its vast
knowledge and links in the industry.
4>.Genuine products With Excellent Quality:
Company has always proved the 100% quality products
it provides with genuine intent.
5>.After Sales Service and technical
Assistance:
Company provides after sales service and technical
assistance as per the customers requirement and
needs.
6>.Quick Delivery:
The company provides just-in-time delivery with its
streamlined supply chain.
7>.Cost Saving:
We provide long-life, shock-resistant and high
reliability roller bearings with
excellent quality and better performance. Resulting
in increased cost saving.
Q: What is Xinjiang Xinkehengdong
International Trading Co., Ltd.
A: We are a Chinese Manufacturer with extensive
experience in the industrial products business. We
have provided our customers with more than 15 years
of professional technical services.
Q: I am buying from another supplier, but I need a
better service. Will you match my price?
A: We always think that we provide the best service
and competitive price. We are happy to give you a
personalized competitive quote, just send us an
email.
Q: What will we do if you are not satisfied with
the product?
A: If have any abnormal, Please contact us at first
time, we will immediately processing
Q: How long will you response for our problems?
A: We will respond within 1 hour. 24 hours to solve
your problem
Q: I could not find a design to fit my application
in your catalog Can you help me design a bearing?
A: Yes, technical expertise is available to assist
you with engineering design for custom products
Available options include, but are not limited to,
custom rings, retainers, balls,shields, lubricants,
and packaging. We look forward to working with you
to satisfy your rotary motion requirements
Q: Is optional lubrication provided?
A: We can offer a wide range of oils and greases
for a variety of applications. Please contact our
engineer for technical assistance with any special
requirements
Q: What is the difference between using a shield or
a seal as a ball bearing closure?
A: Shields or seals are often installed to retain
lubricant and to prevent contamination from
entering the bearing. While a shield contacts the
outer ring and does not come in contact with the
inner ring, the seal generally comes in contact
with both the inner and outer rings. Torque or drag
is lower with a shield than with a seal.
Alternately the seal provides a higher degree of
protection from contamination. Shields and seals
are available in a variety of materials and
configurations
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