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Q: Are you a factory or trading company?
A: We are a factory.
Q: Do your products have any certificates?
A: Yes, all of our products have passed CE, Rohs, and waterproof certification.
Q: what about the lead time of sample time and mass production?
A: Usually, our lead time is 2 days for sample order,3-25 days for bulk order depends on your order quantity.
Q: Do you accept the OEM order?
A: Of course, we own our mold factory and we can do it for you but quantity needs 2Kpcs.
Q. How can I get a sample to check your quality?
After price confirmation, you can require for samples to check our quality.
If you just need a blank sample to check the design and production quality, we will provide you the sample with your payment, the freight by buyer. If you want a sample with your design, we will collect the proofing fee.
Q. How can I order your products?
You can order our products in the below two ways:
A. leave your message on below blank, Click send Or contact the supplier.
B. Contact our sales directly via phone or email.
Q: What kind of payment do you accept?
A: For our customer's convenience, we accept:
T/T, 30% down payment upon order confirmed; 70% balance before shipment.
Paypal, Western Union, Trade Assurance
Q.What is your shipping method:
A: Our shipping methods are By sea for large quantity order, By air for small quantity order.
Q: How will you deliver my goods to me?
A: We always ship sample order and MOQ order by Express ( Door To Door), such as DHL, UPS, FedEx... to enable our customers to get their goods rapidly.
We ship mass order by Air, Sea, Express, depends on your choice.
Q: What is the warranty for your products?
A: We offer a warranty of 12 months for all products.
Q: How can I believe that after payment you can send me the goods?
A: If we did not send the order out after receiving the payment, you can make a complaint on , they will judge for you, we are a trustable and reliable supplier.
Q: How does your company do regarding quality control?
A: Our QC team will do strict quality control inspection be