About shipment:
1.We do not ship to PO box,Please give
us the address where the express company can
delviery directly. Please confirm your
address carefully once you place the order. We will
send the products to the address you left to
us. province,city name and zip code is needed.
2. Item are shipped from china; reach most of the
countries within 3-28 working days.
3. Please contact us if you do not receive the
products in 45 days, and please give us 3 days for
checking the reason.
4. All the goods will be sent out in 3 days.
Because we need 1 day to send the goods to the
warehouse,so the tracking number need to wait till
the second day. 10days After we send out the goods,
will confirm your get the order automatically. If
so,your rights are still can use.please do not
worry.
5.- You could Not Rerount
-You ccould Not Hold to pick up
-You could NOT correct the address
-The courier company will return the package to us
after delivery two times,If buyer request us to
resend parce,buyer should bear both the return and
resend postage. Above is the policy of courier
company.Hope you could understanding and
attention.
NOTE: We do not bear any additional
charge(like duties or taxes etc) by your
country,please pay attention to your local
Law!
6.The office hours of the shipping
center is from Monday to Friday except public
Holidays.
For the Remote area destination,DHL and UPS will
charge you 45USD for the remote area fee. So if you
live in a remote area,we
advise you to ship the item to a normal
address(like your friend or work address)
DHL Remote Area Post Code
You can check if your area remote or not by this
link:
http://raslist.com/jsp/first.jsp
About
Payment:
1. We accept the payment method that
the platform offered.
2. All major credit cards are accepted through
secure payment processor ESCROW.
3. Please make sure you read the entire description
and agree to the transaction before
buying.
About Warranty And
Returns:
1. A full refund will be given if items
are returned in their original condition.
2. Merchandise which is damaged or missing
components is not refundable.
3. Buyers are responsible for return shipping with
proper packaging.
4. Once receiving items, we will refund you
immediately.
5.Return With 30Days:We will provide
either exchange or refund for a defective product
or dissatisfied product which reported with
30days.
6.12-Months Warranty:We provide a 12 months
warranty of all our goods.
NOTICE:
1. Buyer is responsible for the return shipping
fee.
2. We suggest you to install the goods by
profeesional and contact us when installing issue
happened.However we are not
responsible for installing or uninstalling
Damage Or Missing Componets
Our products are all brand new and inspected
carefully before sending out.Please check the
package carfully before the courier leave.
If you receive DOA item or missing parte.please
keep and report in 7days.support your phone number
and photo about damage. claim to the courier and
give us the case ID.and it may take about 2 weeks
for express company to investing the case,.thanks
for your understanding.
Our of Warranty:
-Damage cused by :under
wear&tear.dirt,misused,improper installation or
operation,neglect,accident.
-Any demages caused by improper packing when buyer
return to us.
-If the item was disassembled or repaired by
unauthorized person
About Feedback:
1. We rely on our reputation and customer
satisfaction to succeed. your feedback is extremely
important to us.
5 Stars feed back to us if you are satisfied with
our goods and service plkease.
2. We care about our value customers, and will
always do our best to help you. '
3. Please give us the opportunity to resolve
problem before leaving any negative feedback or
opening any dispute . We
understand the concerns and frustration you may
have, and will do our best to solve the issues.
About Taxes Customs And Duties
1. Import duties,taxes and charges are not
included,the buyer should check with your local
customs office about the additional costs.
2.Some countries customs may charge taxes for
importing goods from another country,such as import
duty,value added tax,purchase tax, customs
clearance fee ect.
3. Buyer as an importer,should pay the costs
if needed, buyer can not concel the auction or
request a refund or resend the goods under this
situation.
4. we will try our best to help our buyers to
minize the risk of paying taxes.eg, write the item
as a sample.a gift or lower the value.but we will
not bear any responsibility if there is any problem
caused by this.
Other Policies:
1.. All email will be answered within 24~48 hours,
if you do not receive our reply, please kindly
resend your message and we will reply to you as
soon as possible.we care about our customer, pls
feel free to contact us, thank you!
2. We are not responsible for any custom duty or
tax since our price do not include this charge.
If shipping by DHL some Remote Areas not include
RAS ( DHL Service Charges in Remote Areas) fee. It
is the buyer's
responsibility to pay RAS fee. We are not
responsible for any RAS fee since our price do not
include this charge.
If you come from Brazil, Argentina or Chile, please
tell us your TAX ID. Otherwise the product can't be
shipped.
TAX ID name:
Chile: RUT NUMBER Brazil: CPF NUMBER Argentina:
CUIT NUMBER
Russian: Full name (name and passport information)
in Russian and TIN number
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