Product Description
Q: Are you factory or trading
company?
A: We are factory and professional in wooden toy for 22
years.We have the BSCI,ICTI,ISO9001 FSC
certifications.
Q: OEM and ODM service?
A: We provide OEM and ODM services to all client
worldwide.Any design and requirement from client will be
welcomed.
Q: How long is the product lead
time?
A: Delivery time
-Sample Order :7 Days after receipt of the full
payment.
-Stock Order: 10-15days after receipt of the full
payment.
-OEM/ODM Order: 65-70 days after receipt of the
deposit.
Q: Can you guarantee the quality of your
products?
A: Yes, we guarantee your 100% satisfaction on all our
products.
Please feel free to feedback us immediately if you are not
satisfied with the quality or service, If the product does
not meet the
contract requirements, we will send you a free replacement or
give you compensation in the next order.
Q: How about your quality control?
A: We have pass the ASTM-f963 and EN-71-1,2,3 for the
products.We also have our own lab to test the products.Our QA
and QC team
have the professional process to ensure the quality from raw
material to mass production.
Q: Does the material environmental? Can you supply FSC
material?
A: Professional and certificated material are beneficially
taken since 2008. Every year we send special batch paint to
third part
lab like TUV intertek to do the testings. We also have our
own product safety lab.
We comply with FSC regulations to maintain a sustainable and
eco-friendly approach. So it is available to obtain with 10%
high
cost than the commons.
Q: How about the sample policy?
A: Free samples are available, customer need to pay the cost
of courier. Sample costs will refund to you upon mass
order.
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