Q1: Can you provide samples and catalogue
?
A: Yes, send our your request via email, we can
provide free samples with the catalogue as long as
you can pay for the shipping cost.
Q2: I can not find the product on your catalogue,
can you make this product for me ?
A: Yes, we have many common products on catalogue
but not all of our products be showed on it. We
following the market trends and keep renwing the
product types, tell our enginners what your needs ,
we can help to design or source it.
Q3: I do not have product drawings, can you still
quote my product ?
A: Yes, you can describe the product details as
many as possible to our experienced and
professional enginners ,they can produce drawings
for you.
Q4: How can we ensure our information no let third
party to see our deaign ?
A: We are willing to sign confidentiality agreement
to keep customers data in high confidential
level.
Q5: How can you ensure the product qualities ?
A: Porducts are 100% inspected before shipment by
our Quality Department, also we can provide
ISO9001, IQC ,SGS ,RoHS certificates to our
customers.
Q6: What about the delivery time ?
A: 1-3 days for common stock products, and the
customized products could be negotiable.
Q7: What about the shipping method ?
A: We support exprees such as DHL, FedEX, UPS, TNT,
EMS and etc...
Q7: What kind of payment do you accept ?
A: We can accept T/T, Western Union, PayPal, L/C at
sight and etc...
For longer terms or more information, please feel
free to contact our sales team to get more
details.
Q8: What is your warranty ?
A: Normally, our warranty is about 1 year, but it
can depends on the actual situation.
Our service principle is customer first, we are
willing to provide customer satisfaction
after-sales service.
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