1.How can I get samples?
We can supply some free samples(total value under 10 US
dollars)if you have a DHL,TNT,UPS or Fedex account or
other courier
freight collectable account and agree to pay the courier
freight.
If the total value of samples is more than 10 US
dollars,we'd like to ask you to pay for the samples and
courier freight,we will
send the samples to you after receipt of your payment.I
you don't have courier account,you can send your courier
to collect
samples from our company,or send us the samples charge
together with the courier cost by T/T.
The charge both sample and courier cost will be return
you once the mass order placed.
2.how much the courier freight will be charged for the
samples?
Courier freight depends on the quantity,weight,and carton
size and your area.Our courier agent TNT and DHL will be
save you 20%
total courier charges because we have a long-term
agreement.However,you also can use your courier company
to pick up.
3.How can I get your quotation sheet?
Please send us your inquiry with our products model
number by email,we will offer you our price list,offer
sheet and order
information within one working day.
4.can we have our logo or company name to be printed on
your products or the package?
Yes,your logo and company name can be printed on our
products and packing,such as gift box,paper
card,carton.We will ask for a
minimum order quantity,if you want print your logo on our
products and packing for free.
5.How to place an order?
Please send us your purchase order by email,or you can
ask us to send you a Proforma Invoice for your order.
6.Can you arrange the transportation for us?
Yes,we can arrange see,air and courier
transportation.
7.How can the products be sent to us?
For small quantity or weight less than 20kgs,sent usually
by courier.
For orders from 20 to 500kgs,can be sent by air to the
airport near you.
For big quantity or volume,sent usually by ocean
container.
The transportation way depends on client's choice.Freight
depends on quantity,weight,volume,transportation
way,and
destination(airport,sea port)
8.What's your usual payment term for orders?
T/T 30% as the deposit,and T/T 70% balance paid before
loading.
Or any payment term to discuss.
9.What's the warranty of your products?
Usually we guarantee 18 months after delivery date,but
depending on the specified product.
10.How can we get your montyly new products
announcement?
Please join our mailing list.
11.I just want to buy a few pieces of your products,what
to do?
Sorry,we are manufacturer and exporter only,we don't
accept retail order,except sample or test order.
12.Would you like to know more valuable information about
us?Do you any suggestion about our service?
Now you can chat with us on line.
With it,you are sure to enjoy the prompt response and
professional service from our sales manager,who shall
talk with you online
about the prices,packing details,delivery,payment,market
conditions and etc.are you ready?Don't hesitate!Talk us
now!