FAQ
1.Are you manufacturer?
Yes, we are designer and manufacturer for CCTV camera for more than 15
years!
2.What lens optional you have?
We have normal M12 2.1/2.8/3.6/6/8/12mm lens, wide angle fisheye lens and varifocal lens etc
can according customer's requirement use different lens !
3.What certificate your products have?
CE, FCC, partial have RoHS and UL
4. Do you accept small order?
A: Yes, Sample order available. we can also provide drop ship service.
5.What's your Trade Terms and Payment?
Ex-work Shenzhen as our standard trade terms, CIF, FOB is available. Payment by L/C, T/T, Western Union,Paypal, Escrow are accepted.recommend use trade assurance !
6.what’s your warranty policy?
A: All of our products has 2 year warranty. we are supplying free spare part for customer repair if quality issue.
7..Are OEM & ODM available?
Yes, The lens, cable, panel. chips, gift box, carton, mould, screen logo is available.
8. What's the delivery date for my order ?
Most of item have stock. Bulk order 10-15 days.
9.How could I get samples?
For New Customer ,We can provide samples if you have a Fedex or DHL account or other courier freight collectable account and agree to pay the courier freight.or, you send us the samples charge together with the courier cost by T/T. For Old customer ,we offer free charger samples for testing!