FAQ
Q1.Where can we
meet face to face talk in
detail?A: You can visit
our factory through different exhibitions,
such as
MEDICA GERMANY,
EXPOMED
TURKEY,
USICON INDIA, ARAB HEALTH DUBAI.
Q2.What about
lead
time?
A: It will take
5-8 working days for the machine. The order quantity above
will take 1-2 weeks for mass
production.
Q3.Is there
a MOQ for this
order?
A:Low
MOQ, 1
PCS.
Q4.How do
you deliver the goods?How long will it take to get
there?
A:Our
machine has no electric charge, magnetic and other
dangerous goods. We can arrange air transportation, sea
transportation, DHL,FEDEX and other express delivery
according to your requirements.The limitation of
transportation is updated according to different modes of
transportation.
Q5.How do I
execute an
order?
A: First of
all, let us know your request or application. Secondly, we
will offer you the price according to your request or our
suggestion. The third customer confirms the payment method.
Fourth, we arrange production and delivery within the
agreed
time.
Q6.Can I
print products with my
logo?
A:Accept
OEM.Please inform us formally before our production and
confirm the design according to our
change.
Q7: Does the
product have
warranty?
A: Yes, we
guarantee our product for one
year.
Q8:
After-sales service
support?
A: Yes, we
provide after-sales installation guidance, online training
guidance, dispatched engineers, training services for
well-known professors and so
on.
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