UPRO GROUP

Code of Conduct

At UPRO GROUP, we are committed to conducting our business with honesty, respect, and responsibility. We adhere to the highest ethical and professional standards in all our dealings with our customers, suppliers, employees, and other stakeholders. We also expect the same from our customers and partners who do business with us.

As a supplier of petrochemical and fresh and dried fruits products, we are aware of our impact on the environment and society. We strive to minimize our environmental footprint and to contribute positively to the communities where we operate. We also comply with all applicable laws and regulations in the countries where we do business.

•  Quality: We provide high-quality and eco-friendly products that meet or exceed our customers' expectations and specifications. We source our products from reliable and certified suppliers who share our commitment to quality. We also conduct regular quality checks and audits to ensure our products meet the highest standards.

•  Customer service: We value our customers and treat them with courtesy and professionalism. We listen to their needs and goals and offer them the best solutions for their satisfaction. We also communicate clearly and promptly with them and keep them informed of any changes or issues that may affect their orders.

•  Pricing and delivery: We offer competitive prices and flexible delivery terms to our customers. We honor our agreements and deliver our products on time and in good condition. We also accept various payment methods and currencies for our customers' convenience.

•  Ethics: We act with integrity and honesty in all our transactions. We do not engage in any fraudulent, deceptive, or illegal practices. We respect the intellectual property rights of others and do not infringe on them. We also respect the privacy and confidentiality of our customers' information and do not disclose it to unauthorized parties.

•  Social responsibility: We care about the well-being of our employees, suppliers, customers, and communities. We provide a safe, healthy, and fair working environment for our employees. We also support local farmers and distributors who supply us with fresh and dried fruits products. We also participate in various social initiatives that benefit the society at large.

We hope that by following this code of conduct, we can establish long-term and mutually beneficial relationships with our customers and partners. We welcome any feedback or suggestions that can help us improve our performance and service.

Thank you for choosing UPRO GROUP as your supplier of petrochemical and fresh and dried fruits products.