Botanical Extracts EPZ Ltd

Quality Control

QUALITY CONTROL

RAW MATERIAL

1.      All raw material are sourced from approved list of suppliers

2.      Upon delivery of the raw material to the company, the transport truck is checked against the following parameters: smell, dust, oil/chemical spillage, sharp objects, dirty water/leaking container, seal intact, pest infestation and general cleanliness

3.      If the truck is found to comply with the above parameters, the raw material is offloaded and quarantined/put on hold

4.      Sample is taken from each bag by the Quality Controllers for analysis

5.      If the raw material is found to comply with our specifications, the quarantine tag/on-hold tag is removed and raw material released for production.

ACTUAL PRODUCTION

1.      During production, sample from intermediate product are taken by quality controllers for analysis to ascertain that the process is not out of control.

2.      This sampling is done at a regular interval

3.      Critical Process Parameters such as temperature, pressure, PH level etc are also checked to ensure conformity of the final product.

4.      If the process is found to be out of control, root cause analysis is done to establish the cause of the non-conformity. Corrective actions are then determined and implemented. Follow up action is done to check the effectiveness of the corrective action

FINAL PRODUCT

1.      Quality Control team takes sample from the final product (batch or sub batch wise) for analysis to ascertain whether it conforms to our internal specifications(Physical, chemical and microbiological specifications)

2.      If found to conform to our internal specifications, the finished products are transferred to our clean Finished Goods Stores where they are stored on clean pallets leaving sufficient distance from the wall.

3.      If found not to comply, they are tagged ‘on-hold’ to avoid mix up

4.       Root Cause Analysis is then done to establish the cause of the non-conformity after which corrective action measures are determined and implemented accordingly. Follow up is done to establish effectiveness of the Corrective actions measures taken.

5.      Depending on the nature of the non-conformity, the product is either reprocessed, degraded, disposed or released on concession.

DISPATCHING OF THE FINISHED PRODUCT

1.      Prior to dispatching of the final product from the stores, the final product is checked to ascertain packaging integrity.

2.      Samples are taken to confirm the quality of the product before dispatching

3.      The transport truck is also checked against: smell, dust, oil/chemical spillage, sharp objects, dirty water/leaking container, pest infestation and general cleanliness

4.      If found to comply, the track is then loaded, seal put and product dispatched.