1.Q:Could I take samples to test quality and market
in advance? A: Yes, welcome to take samples to test our
quality and service.
2.Q: What's the total cost for samples? A: Total
sample cost= sample cost + freight We will give you the
best shipping cost after getting the wheel size and
battery type.
3.Q: How do you ship samples? A: Because sample
quantity is not big, we support to ship samples by DHL,
UPS or FEDEX , which has fast speed and less damages.
4. Q: What's your minimum order quantity? A: 10sets.One
or two samples are acceptable. 5. Q: Could I use my own
forwarder? A: Yes. 6. Q: I am a new international
business partner. Could you help me to find an
experienced forwarderto organize shipment for
us? A: Yes, we will assist and guild you to complete
the shipping and import process.
7.Q: Is the sample same with formal orders? A:
Yes, the sample's specification, performance, quality
are totally same with formal orders. 8.Q: Can you print
customer's logo and information on cartons and kits? A:
Yes, but it needs to be payed some charge fee for
sample, but no charge fee for bulk order. 9. Q: How
long is your delivery time? A: For samples: within
7days; For orders: within 25days. 10. Q :
How to guarantee the quality? A:
At JILIN ZEDA TECHNOLOGY CO., LTD.,
each Bicycle engine kit will be tested 100%, our QA
will check products as professional requirement, and
sign an independent certificate for each product, so we
make sure ZEDA products are 100% tested well
before shipping. 11. Q :Which Payment Methods can you
accept? (1) T/T:30% deposit before production,70%
balance before shipping or see the copy of the B/L. (2)
O/A 90 days: 25% deposit before production,100% balance
after 90 days, 20% refund back to customers company
account. (3)Paypal, Western Union. Money Gram, Ali
trade assurance are also accepted.
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