1. Can
I have a sample order for machine tool
lamp?
Yes, we welcome sample
order to test and check quality. Mixed samples are
acceptable.
2. What
about the lead time?
Sample
needs around 7days, mass production time needs 2
weeks for order quantity more than
100pcs.
3. Do
you have any MOQ limit for led light
order?
Low
MOQ, 1pc for sample checking is
available
4. How
do you ship the goods and how long does it take to
arrive?
For
sample order, we usually ship by DHL, UPS, FedEx or
TNT. It usually takes 5 days to arrive. We suggest
to use airline and sea
shipping for big quantity
order.
5. How
to proceed an order for machine tool
lamp?
Firstly
let us know your requirements or application of
your working environment and machine.
Secondly we quote according to your
requirements or our suggestions.
Thirdly
customer confirms the samples and places deposit
for formal order.
Fourthly we arrange the
production.
6. Is
it OK to print my logo on machine lamp
product?
Yes.
Please inform us formally before our production and
confirm the design firstly based on our
sample.
7. Do
you offer guarantee for the products?
Yes, we
offer 2 years warranty to our products. Starting
from the goods arrive to your sea
port.
8. How
to deal with the faulty?
Firstly, Our products are produced in
strict quality control system and the defective
rate will be less than 0.1%.
Secondly, during the
guarantee period, we will send new lamp with new
order for small quantity. For defective batch
products, we will
repair them and resend them to you or we can
discuss the solution including re-call according to
real situation.