Our Professional Sales Team able to communicate in the following languages: Chinese, English, Dutch, French, German, Japanese, Korean, Portuguese, Spanish and Russian and we do ship our goods via Sea, Air and land via truck
Q1:Are you factory or trading company ?
A: We are factory located in North York, Ontario
Q2:How to get a quotation and start business relationship with your company?
A: Please send us email and our sales will contact you within 2 hours
Q3: How to receive a price quotation in the shortest time?
A: When you send us an enquiry, please kindly make sure all the details, such as order quantity,colour ,package etc
Q4: What types of payment terms do you accept?
A: Contact us for more information on that
Q5. Before shipment, how to make sure the products quality?
A: If you dont come to our factory and also dont have the third party for inspection, we will be as your inspection worker. We will supply you some picture&check report
Q7:Can you get free samples from you ?
A:Of course,you can .But freight you will charge.
Q8:Can we combine some item size in one container at first order ?
A:Of course ,you can .but every item quantity need reach our MOQ
Q9:How do you control quality?
A:We will make samples before mass production,after samples approved by customer,will start mass production.Doing 100% inspection during the production and dospot inspection before packaging.taking picture after packaging
Q10: If any quality appear,how can you help us to solve ?
A: If any break or defect product found ,you must take picture for us from the original carton .Our sales team will give you final solution method within 2 hours.we will make up for your loss.