Q1:Can we get some samples? Free or any
charges? Yes, you can get free sample if we
have in stock.If the sample needs to be customized,
it should be paid for the sample. Q2: How can we
get a quote? We will offer you the best quote
after we get the product specifications such
as：material, size, shape, color, quantity, surface
finishing, etc. Q3: What format design file you
want for printing? We will It is best if you
can supply your artwork as PDFor AI,CDR format
file. However if this is not possible,our in-house
designer can make the artwork. Q4: Can you help
with the design? Sure, we have professional
designers to offer the design service. Q5: What
about the lead time for the sample and big
order? 1-2 days if we have sample in stock, 3-5
days for the newly produced sample, 8-15 days for
the big order. Q6: What shipping method can i
choose? How about the shipping time? For small
order, by express like DHL,UPS,TNT FedEx etc, about
3-7days. For big order, by air about 7-12 days, by
sea about 15-35 days. Q7:Which port can be
choosen for delivery? Mainly Guangzhou or
Shenzhen, or other domestic place will be fine too.
Q8: How can you guarantee your quality?
Normally we will send you a sample to confirm
everything first. We will make the big order
exactly the same as you request. The order can be
also placed through trade assurance, it can
guarantee the quality and delivery, if it has
quality disrepency, will help you and return the
money to you. If you have any other questions,
please write email to us or call us , we will reply
you ASAP.
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