Q. How could I get a sample? A. Email
us about all the specification, and then we
will produce it for you, if it is regular
samples in stock,it is always free, the
delivery charge collect.
Q. What's your
typical delivery time? A. Depending on
your order amount and quality level, the
manufacturing process will usually take 30-35
days before final shipment.Special high end
or luxury handcrafted craftsmanship products
normally need 45-50 days!
Q. My package is missing or defective
products. What can I do? A. Please
contact our support team and we will
confirm your order with the package
contents We apologize for any
inconveniences! Any problem in your
aftersale-service, which causes customer
badreviews or negative feedback, you are
welcome to contact us immediately!We would
be more than happyhelp you solve it
together!
Q. How could we know that our product be
manufactured according to our quality
specifications? A. We vonira will
assign you your very own agent to help you
monitor the whole manufacturing process of
your goods.We will constantly update you
about raw material preparation, such as
packages, handles, bristles and ferrules,
and send you actual photos of those
materials. Q. How could our company be
your agent? A. Email us all the
specification about your company, and the
quantity you could order each year an each
order, then we negotiate about this. Q.
For makeup beginners, what brush range do
you suggest? A. We do not especially
have a brush range for makeup beginners,
but if you choose brushes from our basic
selection range, they are quite easy to use
for anyone.Our Basic selection range
contains various standard brushes gathered
from other ranges.