Q 1. What's the payment term?
A: We accept T/T 30% deposit and 70% balance
against copy of B/L or L/C at sight, West
Union,VISA,Paypal is also accepted.
Q 2. What is the normal lead time for product
orders?
A: Average lead times for prototype / first article
are 1-2 weeks, if tooling is involved, lead time
for production tooling is 10 days, average
production time after sample approval is 2-3
weeks.
Q 3. What is your standard packing?
A: All the goods will be packed by carton box and
loaded with pallets. Special packing method can be
accepted when needed.
Q 4. Could you please tell us the month capacity
of your products ?
A: It depends on which model, we produce more than
2500 tons rubber materials per month.
Q 5. what kind of certificates you have
?
A1: We have been ISO9001:2008 and ISO14001:2004
certified by SGS since 2005.
A2: We have various rubber compounds approved by
UL, FDA, NSF, KTW, W270, WRAS, ACS, AS4020,
EN681, EN549, ROHS and REACH.
Q6: How to check the quality of the bulk
order?
A1: We provide preproduction samples before mass
production for all customers if needed.
A2: We provide quality certs such as measurement
report, material data sheet, COO, COA, etc. to
all customers before delivery.
A3: We accept third party inspection such as SGS,
TUV, INTERTEK, BV, etc.
Q 7: How to select the raw compound for my
application?
A: With years of experience working with a
variety of material, we can help select the
material that will best suit your needs while
keeping material costs in mind.
Q 8: Do you use any international standards
for the rubber products?
A: Yes, we mainly use ASTM D2000 standard to
define the quality of the rubber materials,
tolerances as per ISO3302, ISO2768, etc.
Q 9:Can you supply different color
materials?
A: Yes, we can produce custom molded rubber and
silicone rubber products in different colors, the
color code will be required in case of an
order.
Q10: What materials are available to produce
from your side?
A: NBR, EPDM, SILICONE, VITON(FKM), NEOPRENE(CR),
NR, IIR, SBR, ACM, AEM, Fluorosilicone(FVMQ),
FFKM, Liquid Silicone, Sponge, etc.
Q 11: What other services does Maihua Rubber
offer?
A: Maihua Rubber has in-house tooling
capabilities for molds; we have our own lab for
material testing; we have a Cold Room used for
elastomer storage to prolong product life.